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test subcategory listing
i am a post in EPS
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[EXTERNAL] - AUTO (Rückkehr am 30.07.2019)
Ich werde ab 17.07.2019 nicht im Büro sein. Ich kehre zurück am30.07.2019.Bei dringenden Angelegenheiten wenden Sie sich bitte an Gerhard Pichler(g.pichler@ooev.at)Hinweis: Dies ist eine automatische Antwort auf Ihre Nachricht "UPDATE 2 -New Forum Experience for My Support" gesendet am 26.07.2019 02:31:33.Diese ist die…
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Drastic grow of Quartz Trigger tables
Hi there, Recently we noticed that the Quartz trigger tabels starting to grow fast. In past the number of rows in these tabels remained fairly stable. All the triggers seem to be of the timeRestrictiongroup trigger group. Every day the trigger tables (QRTZ_TRIGGERS, QRTZ_JOB_DETAIL, QRTZ_SIMPLE_TRIGGERS) are growing by…
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process agent framework - logging in tcp 16
After upgrading from eps 10.2.1 to 16 the logging in java agent doesn't work anymore. I think this should go to otaps.log but it doesn't. What do i have to configure to achieve this?
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Upgrade from EPS 10.2.1 to 10.5
Dear Tech Support, We want to upgrade the ECM Suite 10 (CS 10 & EPS 10.2.1) to 10.5. This is not an in-place upgrade because we are moving to new set of servers. What is in this case the best way to upgrade the existing EPS databases (PS, BAM, Quartz) and the UMS database. We want to keep the workflow data and make sure…
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No Enterprise Process Services node in ADC (version 10.5)
Dear tech support, We are setting up a 10.5 test environment (OTDS + CS + EPS). In the MMC ADC plugin for version 10.2.1 there was a node Enterprise Process Services directly under the server node with sub-nodes Process Server and User Management Server where you could access and configure various settings (see the…
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EPS Agent step went to Suspend status
Hi, We have a custom process for an approval workflow in our application. The process uses an agent to retrieve the approval statuses from OTMM and indicate whether or not to send reminder emails. The agent is triggered in a loop (Delay -> Agent -> Validation -> Email - only if reminder email needs to be sent, otherwise it…
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Connection Script DB Capabilities
Hello, I need to retrieve result set of an sql query and then compare the result set with a specific value in a for loop. I think the most logical way to achieve this is using a connection script between steps. What I need to learn is if a direct sql connection capability available in connection script? If so, what is…
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Update metadata field value of an asset
Try to update the metadata field value of an asset. Have use the following 2 methods but either of them work for us. Any one has done this before ? MediaManager v 10.5.0 1. Use setAssetMetadata Agent to update but fail with intenal error due to web service call 2. Use connection script to update the Mediamanager object for…
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Connection script not being executed
Hello, I am working on a custom workflow, and in one connection I have a script in the beforeSend() event that doesn't seem to get executed. The beforeSave() event on the same connection does get executed though. I am basing this on having a Engine.Logger.info("") debug statement in both, and I only see the log entry…
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EPS 10.2.1 - How do you change Jboss 5.1 to use TCP instead of UDP Multicast ?
Hello This is for EPS version 10.2.1 How do you change Jboss 5.1 to use TCP instead of UDP Multicast ? I noticed an outdated article(https://knowledge.opentext.com/knowledge/cs.dll/open/19482653) about doing it for Jboss 4.2. Is it possible to provide the same instructions for Jboss 5.1. Regards, Ashish
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EPS 10.5 - How to configure Pessimistic Locking Timeout without the OTDS Admin client
I have an environment with OTDS 10.5 and EPS 10.5 running on RHEL6.4, and its not possible to connect this to another Windows machine on the network. This deployment is part of an OTMM 10.5 environment, and one of the required steps is to set the Pessimistic Locking Timeout from 2000 to 5000 ms. I have only found a way to…
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Long running workflows and partial PS database cleanup
Hi, We have some long running workflows of up to 8 months. At a point the workflow could enter a stage where it checks a certain condition (such as whether information has been received in Content Server). This check consist of a web service call, an evaluation step and a delay step. The delay step varies from a few…
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EPS server Log file says "ProcessService not yet available, retry.."
Hi, Firts of all, EPS is running, the inbox is shown and alle process services do respond. The problem below has IMHO nothing to do with EPS service not running. Since w few weeks we have a few workitems that remain in the Send On status no matter what we do (e.g. activating and routing the workitem). It is not clear to us…
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Assets Parent Folder Name
Hi, We have a custom export workflow for Media Management. We want to use assets parent folder name in workflow steps. How can we achieve this? Regards,
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Upgrade PW from 10.2.0 to 10.2.1
Hi, I am trying to upgrade Process Workplace from 10.2.0.572 to 10.2.1.755 by first running the OpenText Process Workplace 10.2.1 Installer (which installs 10.2.1.559) and then applying the patch EPS-1021-020.msp to go to 10.2.1.755. I first uninstall the 10.2.0.572 using the standard uninstall procedure which completes…
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Query for null values using PMQL
Hi all, I would like to have a PMQL which looks for attributes with a null value, but unfortunately it looks like this isn't possible. When looking in the PMQL documentation, it looks like there is a condition "IsNull" but it is mentioned in the section "Limitations" so I am afraid I'll have to read this as "unsupported".…
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Example for ConnectionScript to set workitem.Priority ?
Hi all, do you have an example how to set the workitem.Priority in a Connection Script for a Process in EPS/TCP v 10.2.1? (I have the value in a custom Field_default.PrioMPOand want to assign it to the standard field to use icon display in Workqueues and with PWPriority control… Kind regards, Alexander Sch. Zumkley *…
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Delete an existing value from a multivalue attribute from a connection script
Hi all, I am wondering whether it would be possible to remove a value from a multivalue process attribute using a connection script. I can for example add a value using the Engine.setObjectField if the given index is larger then the current number of values, but in my situation I need to remove the last value. Would this…
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How to delete a process instance
Hi, I would like to know if there is a safe way to delete a process instance using the PA-tool. I know I can - under certain restrictions - programmatically delete a process instance using deleteProcessInstance method which also deletes the workitmes but not the audit entries Is there also an out-of-the-box way to do…