TeamSite 6.x URL Commands (CCI Links)

System

I've recently installed TeamSite 6.1 and am happy with most of the improvements to the URL Commands over the way they were in 6.0. The addition of the done_page parameter is very helpful.

That being said, there are still some issues:
1) The biggest issue for me is the taketask Command. It just drops you in the job interface and the user has to search for the "Take" link in order to take ownership. The way it used to work (5.5.x) is that the taketask CCI would actually take the task and leave the user at a blank window. Although, not perfect, it was better than the way it's currently working. The BEST solution from my point of view is to actually take the task for the user (as soon as the taketask link is clicked) and then redirect them to a page provided in the done_page parameter. This gives the developers the ability to choose to give the end user feedback or just close the window. One of the built-in done_pages needs to be able to give feedback to the user as to whether the take task was successful or not.

2) Bug #52886. done_page=/iw-cc/teamsite/common/close_window.jsp doesn't work perfectly. When the user clicks done, or transitions the task, the IE security kicks in. It tells you that the page is trying to close the browser window and asks for confirmation. I've filed the bug and have offered the following fix to Interwoven: Before the window.close() call in close_window.jsp, add the following JS - top.window.opener='';

The fact remains that the URL Commands need to be designed to be used independant of the TeamSite UI. The whole reason to use the URL Commands is to keep the end user from being exposed to the UI. Dropping them into the UI to take task by searching the page for a little link that says, "Take" doesn't solve our issue. I have custom coded a work-around and am glad to share it. Send me a private message if you need it.

- Jason