Open Deploy Failure

System

Hello there,

I am running into some weird Open Deploy error problem.

OD Base OS version - Solaris 10
OD Base version - 7.3.2
OD Receiver OS version - RED HAT 6
OD Receiver version - 7.2.1

Simple open deploy is failing to deploy the content. Once the base initiates the flow the receiver returns nack and base just stops an processing and the deployment fails.

1) We have checked the OD user (with which OD is running at receiver end) is able to write the file on the target directory. No permission issues.
2) The receiver xml entries are proper, with similar setting the deployment works on other server.
3) We have checked the license and it's a valid license on receiver and base both side.
4) We have tried remote diff and file based deployment and both fails with same error.

Now I will list the errors we see.

1) Error on receiver side:
2014-03-06 09:12:17.328 GMT-0800 serverLog [ReThread-0] - ENG: Rcvr send verson string, rc=1
2014-03-06 09:12:17.329 GMT-0800 serverLog [ReThread-0] - ENG: Rcvr: sender-version=7.3.2.0.0 receiver-version=7.2.1.0.0
2014-03-06 09:12:17.388 GMT-0800 serverLog [ReThread-0] - ENG: Receiver is version slave
2014-03-06 09:12:17.438 GMT-0800 serverLog [ReThread-0] - ENG: ***ERROR - Check the filepath. Filepath might have exceeded maximum path length //OpenDeployNG/log/LiveSite/r
cv.test.MYDEFINITIONNAME.LiveSiteDEVRuntime.log
2014-03-06 09:12:17.438 GMT-0800 serverLog [ReThread-0] - ENG: ***ERROR - Exception accessing //OpenDeployNG/log/LiveSite/rcv.test.MYDEFINITIONNAME.LiveSiteDEVRuntime.logen
_US.iso88591
2014-03-06 09:12:17.553 GMT-0800 serverLog [ReThread-0] - ENG: Rcvr sent nack, rc=1
2014-03-06 09:13:57.298 GMT-0800 serverLog [ReThread-0] - ENG: Rcvr got request to receive a deployment.
2014-03-06 09:13:57.298 GMT-0800 serverLog [ReThread-0] - ENG: Rcvr OpenDeploy Version is 7.2.1.0.0

2014-03-06 09:13:58.744 GMT-0800 serverLog [ReThread-0] - ENG: Rcvr received base version string
2014-03-06 09:13:59.443 GMT-0800 serverLog [ReThread-0] - ENG: ***ERROR - Rcvr read deployment attributes got null, exiting

2) Error on Base Side:
ENG: Thread-57 Sender-side handshake timeout = 120 secs
ENG: Thread-57 Send version string to receiver, RC = 13
ENG: Thread-57 Send attributes to receiver, RC = 1
ENG: Thread-57 Read attributes from receiver.
ENG: Thread-57 sender-version=7.3.2.0.0 receiver-version=7.2.1.0.0
ENG: Thread-57 Sender is version master
ENG: Thread-57 Sender compatible with receiver: version down-rev
ENG: Thread-57 ***ERROR - Receiver didn't reply with ack, it replied: nack:7.2.1.0.0
ENG: Thread-57 exiting setup
ENG: Thread-57 entering awaiting-cleanup
ENG: previousPhaseStr:setup
ENG: currentPhaseStr:awaiting-cleanup
ENG: Thread-57 exiting awaiting-cleanup
ENG: Thread-57 entering cleanup
ENG: Thread-57 exiting cleanup
ENG: Thread-57 entering task-failed
ENG: Thread-57 still waiting for 0

So the root cause starts with following error on receiver side
2014-03-06 09:12:17.438 GMT-0800 serverLog [ReThread-0] - ENG: ***ERROR - Exception accessing //OpenDeployNG/log/LiveSite/rcv.test.MYDEFINITIONNAME.LiveSiteDEVRuntime.logen
_US.iso88591

then receiver send nack to base and says got deployment attributes null, base sees the nack response and the deployment fails completely.

I am not able to comprehend what does this error mean. I have seen the file paths for od much longer than the one which is failing.
2014-03-06 09:12:17.438 GMT-0800 serverLog [ReThread-0] - ENG: ***ERROR - Check the filepath. Filepath might have exceeded maximum path length //OpenDeployNG/log/LiveSite/r
cv.test.MYDEFINITIONNAME.LiveSiteDEVRuntime.log
2014-03-06 09:12:17.438 GMT-0800 serverLog [ReThread-0] - ENG: ***ERROR - Exception accessing //OpenDeployNG/log/LiveSite/rcv.test.MYDEFINITIONNAME.LiveSiteDEVRuntime.logen
_US.iso88591

Any suggestions will be appreciated.

Thanks
Rajesh