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7.3.2 Search (cssdk?) Time Out Issue
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We're working this with Support as well, but you all may have some ideas..
Our environment: 7.3.2 TeamSite on one RedHat VM, 7.3.2 Search on a 2nd RedHat VM.
We're close to getting Search to work in TeamSite 7.3.2. The content is indexing and I can make queries against it.
However, if the search takes longer than 30 seconds to execute (and they often do with the amount of data we have), the Search UI on the TeamSite server times out. The query does eventually resolve on the Search server, but by then the connection to the user is lost.
The best error message I can find logged is in the iwui/logs/content_center.log on the TeamSite server. The error is:
2013-03-14 19:28:37,362 [http-0.0.0.0-8080-10] ERROR com.interwoven.cssdk.sci.search.CSSearchUtil () - Could not get the response from the search server : java.net.SocketTimeoutException: Read timed out
Any ideas what's controlling that time out value between TeamSite and Search, and how to modify it?
Thanks much -
Wally
Nike, Inc.
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