User cannot import files - TeamSite 7.2.1 - Windows 2008

System

User cannot import files. User is set as Master.

This looks like:
Case # 726925: CL UI - User cannot Edit files - Launchpad issue.

Looks like issue was resolved by copying verisign cert from working user to effected user and imported to JavaRunTime.

Where is the cert located? How do I 'import' to JavaRunTime?