7.1 Install - Servletd Issue and Utility Daemon

Gregg Faus

I just finished a 7.1 install on Windows 2003 and I'm having issues with the Servlet daemon service. I'm usually pretty good about troubleshooting issues with the servletd, but this one got me stumped. Anyone had any similar issues with the below log messages?

servletd_out.log >
[HTML]21:36:15,665 WARN [TeamSiteServerStatus] *** Encountered a UtildClientException. ***
21:36:15,665 WARN [TeamSiteServerStatus] encounter an error when borrowing object from pool
21:36:15,665 WARN [TeamSiteServerStatus] TeamSite server is not yet up... trying again in a bit.
2010-05-10 21:36:20,236 [JMSBridge] ERROR com.interwoven.serverutils100.utild.UtildConnectionFactory () - openSession error:
com.interwoven.hopi.HopiException: HTTPS cannot be initialized
at com.interwoven.hopi.HopiContext.setSSLdir(HopiContext.java:505)
at com.interwoven.utild.Utild.openSession(Utild.java:81)
at com.interwoven.serverutils100.utild.UtildConnectionFactory.makeObject(UtildConnectionFactory.java:77)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
at com.interwoven.serverutils100.utild.UtildClient.borrowObject(UtildClient.java:85)
at com.interwoven.serverutils100.utild.UtildClient.getFileLastModDate(UtildClient.java:540)
at com.interwoven.serverutils100.IWConfigFileImpl.refresh(IWConfigFileImpl.java:108)
at com.interwoven.serverutils100.IWConfigFileImpl.(IWConfigFileImpl.java:98)
at com.interwoven.serverutils100.IWConfig.(IWConfig.java:131)
at com.interwoven.serverutils100.IWConfig.getConfig(IWConfig.java:77)
at com.interwoven.bridge100.TJMSBridge.init(TJMSBridge.java:295)
at com.interwoven.bridge100.TJMSBridge.run(TJMSBridge.java:133)
2010-05-10 21:36:20,236 [JMSBridge] ERROR com.interwoven.serverutils100.IWConfigFileImpl () - Opening connection to utility daemon has failed 3 times
2010-05-10 21:36:20,236 [JMSBridge] ERROR com.interwoven.serverutils100.IWConfigFileImpl () - encounter an error when borrowing object from pool
com.interwoven.serverutils100.utild.UtildClientException: encounter an error when borrowing object from pool
at com.interwoven.serverutils100.utild.UtildClient.borrowObject(UtildClient.java:91)
at com.interwoven.serverutils100.utild.UtildClient.getFileLastModDate(UtildClient.java:540)
at com.interwoven.serverutils100.IWConfigFileImpl.refresh(IWConfigFileImpl.java:108)
at com.interwoven.serverutils100.IWConfigFileImpl.(IWConfigFileImpl.java:98)
at com.interwoven.serverutils100.IWConfig.(IWConfig.java:131)
at com.interwoven.serverutils100.IWConfig.getConfig(IWConfig.java:77)
at com.interwoven.bridge100.TJMSBridge.init(TJMSBridge.java:295)
at com.interwoven.bridge100.TJMSBridge.run(TJMSBridge.java:133)
Caused by: com.interwoven.serverutils100.utild.UtildClientException: openSession error:HTTPS cannot be initialized
at com.interwoven.serverutils100.utild.UtildConnectionFactory.makeObject(UtildConnectionFactory.java:80)
at org.apache.commons.pool.impl.GenericObjectPool.borrowObject(GenericObjectPool.java:974)
at com.interwoven.serverutils100.utild.UtildClient.borrowObject(UtildClient.java:85)
... 7 more
Caused by: com.interwoven.hopi.HopiException: HTTPS cannot be initialized
at com.interwoven.hopi.HopiContext.setSSLdir(HopiContext.java:505)
at com.interwoven.utild.Utild.openSession(Utild.java:81)
at com.interwoven.serverutils100.utild.UtildConnectionFactory.makeObject(UtildConnectionFactory.java:77)
... 9 more
2010-05-10 21:36:20,236 [JMSBridge] ERROR com.interwoven.serverutils100.IWConfigFileImpl () - SEVERE FAILURE: Server stopping because connection to utild cannot be opened.[/HTML]

This line looks suspect to me. I'm not running over HTTPS and I've tried to remove the port-ssl="6689" in the iwutild.cfg.
2010-05-10 21:36:20,236 [JMSBridge] ERROR com.interwoven.serverutils100.utild.UtildConnectionFactory () - openSession error:
com.interwoven.hopi.HopiException: HTTPS cannot be initialized

The servlet daemon will stop after third connection attempt. Other info:
- TeamSite Utility Daemon running. Listening on ports 6688 (HTTP), 6689 (SSL)
- I've removed all customizations from web app

Thanks.