our users are simply trying to import some *.MOVs as is into MediaBin - web and windows client throw the attached error. any help would be greatly appreciated, thanks
07/10/09 09:59:29 [B34] Total query time - 0 ms
07/10/09 09:59:29 [B34] OdbcConnection:
pen m_hDbc:AB2700
07/10/09 09:59:29 [B34] executeQuery() - insert into JobMsgs ( jobid, err, msg ) values ( ?, ?, ? ), {9E62F737-2BCF-4310-BCB6-7BDBB2D6C965}, 3, 'Color Converter Forward Setup.
ERROR: Cannot convert from Unrecognized - 0xffffffff to RGB.
'
07/10/09 09:59:29 [B34] executeQuery() - 0 ms
07/10/09 09:59:29 [B34] Total query time - 0 ms
07/10/09 09:59:29 [B34] OdbcConnection:
pen m_hDbc:AB2700
07/10/09 09:59:29 [B34] executeQuery() - insert into JobMsgs ( jobid, err, msg ) values ( ?, ?, ? ), {9E62F737-2BCF-4310-BCB6-7BDBB2D6C965}, 65535, 'Exception in Primitive {59783DC0}! Reason = FwdDescriptor bad in ForwardSetup, Message = CProfiledColorConverterPrimitive::ForwardImageSetup()- ERROR: Cannot convert from Unrecognized - 0xffffffff to RGB.
