I will be out of the office from 02/27/2017 to 03/10/2017, returning on 03/13/2017. Please be assured that the team is here to support you.
Feel free to emailsupport@opentext.com during my absence for any additional needs, be sure to quote your ticket number or you can contact my manager located in United States, William Prentice:
E-mail: wprentic@opentext.com
Celphone: +1 512-554-9291
In case you need tecnhical assistance on high priority matters, please, open a ticket as P1. In additional, tickets that should be worked or opened out of business hours will be attended in english.
Thanks!
Regards,
Niko Tanaka