Preview upcoming improvements to the KC!

Karen Weir

What's Happening to The Knowledge Center?

You may have noticed some improvements that the Online Support team have made to the Knowledge Center (KC) menu, header, and appearance.

These improvements were made based on feedback received from customers—like you—through thePreview area on the KC. We want to thank everyone who participated in Preview 1 and provided us with invaluable feedback.

Building on our recent successes, we are now ready to share the details of Preview 2 which involves changes to the proposed KC Home page, Enterprise Information Management (EIM) landing pages, and the development of something we like to call a “product console”. 

The entireOpenText Online Support team is really excited about these changes and we hope you are too.
What's Next for the Knowledge Center?We're not done yet!

Each Preview phase will include many improvements to the online experience.Here's a brief summary of the awesome improvements we're still working on:Further rationalize the Personal menu and the user-based menuIntroduce more personalization, including a Personal landing pageCreate Product Consoles that contain ALL information that you need, for the product that you purchasedImprove Search UI, performance, and Search Results Stay tuned to the Knowledge Center Preview to learn more as we move through these phases, and remember, you now have the power to collaborate on upcoming designs and features BEFORE they are implemented on the site!

Karen Weir

Online  Community Manager  |   Customer Support

o.  519.888.7111 ext.2492

m. 226.338.0333