Invisble Assets

System

After inserting a large number of images into MediaBin, a tiny number failed to insert with the following exception:

Exception Server was unable to process request. --> MBException: An unhandled exception occurred (0x80040416)

This isn't a problem or unusual considering the number of inserts. So we just mark which assets failed to load, and then reinsert them.

The problem is that these assets don't seem to show up in a search, but something appears to have been inserted.

As the assets don't show up in a search, the reinsert process thinks it's a new asset, and tries to use the insertAsset method rather than the reviseAsset method. So it fails with:

Exception Server was unable to process request. --> MBException: Item added would be a duplicate. Not added (0x80040400)

Looking in the container via the windows client, I can see the assets although they don't appear to have any metadata associated with them, only a name. I don't have the option to delete them using the windows client. Trying to download the asset yields this error:

The attempted operation is not supported in the current item state. (0x80040428)


Although I couldn't delete them, I did have the option to use the cut and paste feature in the windows client, so I was able to place them in a temporary container and then just delete the container.

Although this has 'fixed' the problem, and this is the first such occurrence, I'm curious if anyone else has had similar problems and if there is anything we can do to avoid it occurring again?