Hello,
I have the method server log file for our repository dias, which start churning out the issue at 22:25 yesterday night as attached. The J29773 user is our superuser and the installation owner of the content server.
Now if I try to shutdown our repository that doesn't work either:
[J29773@degtlun5450:DMSTDOCCSTNT3]/opt/sw/documentum/dba: ./dm_shutdown_dias
Stopping Documentum server for repository: [dias]
EMC Documentum iapi - Interactive API interface
(c) Copyright EMC Corp., 1992 - 2015
All rights reserved.
Client Library Release 7.2.0210.0184
Connecting to Server using docbase dias
[DM_SESSION_E_AUTH_FAIL]error: "Authentication failed for user J29773 with docbase dias."
Could not connect
***** ./dm_shutdown_dias: ERROR
***** Unable to complete shutdown - unable to connect
***** to the server to issue shutdown request.
Any clues on how to troubleshoot this issue?