Hi,
I just installed Teamsite 16.4. I installed everything on the same environment.
My indexer is working when I submit/deploy stuff.
I can see the things on solr and when I access:
host:8080/lscs/v1/document$?q=* (lscs auth)
host:1876/lscs/v1/document$?q=* (lscs runtime)
I can see the query on the solr log.
The problem is when I open the search within the contentcenter professional, it opens the window: host/iw-cc/command/iw.search.ccpro.advanced_search
When I execute the search I got the error:
"An unknown error occurred communicating with the TeamSite Index Server"
On the logs I have:
Teamsite/local/logs/iwui/search.log
2018-09-13 14:40:36,052 [default task-2] ERROR com.interwoven.ui.search.AbstractSearchCommand () - Error while searching the documents
com.interwoven.wcm.lscs.LSCSException: Internal server error:Exceeded max retries for the task
at com.interwoven.wcm.lscs.impl.JSONExtractionUtils.extractError(JSONExtractionUtils.java:242)
at com.interwoven.wcm.lscs.impl.Context.fetchURIAsStream(Context.java:244)
at com.interwoven.wcm.lscs.impl.JSONExtractionUtils.extractDocumentFacets(JSONExtractionUtils.java:149)
at com.interwoven.wcm.lscs.impl.DocumentFacetIterator.fetchDocuments(DocumentFacetIterator.java:159)
at com.interwoven.wcm.lscs.impl.DocumentFacetIterator.<init>(DocumentFacetIterator.java:122)
at com.interwoven.wcm.lscs.impl.ClientImpl.getDocuments(ClientImpl.java:310)
at com.interwoven.ui.search.AbstractSearchCommand.execute(AbstractSearchCommand.java:540)
...
LiveSiteCSRT/log/lscs.log
09-13-18 @ 14:40:36 [ERROR] MainController - error.internal_server
com.interwoven.wcm.iwrr.util.RetryException: Exceeded max retries for the task
at com.interwoven.wcm.iwrr.util.RetryHandler.retry(RetryHandler.java:118)
at com.interwoven.wcm.iwrr.util.RetryHandler.run(RetryHandler.java:78)
at com.interwoven.wcm.iwrr.dao.solr.SolrSearchDaoRuntimeImpl.documentSearch(SolrSearchDaoRuntimeImpl.java:235)
at com.interwoven.wcm.lscs.service.search.SearchServiceRuntimeImpl.documentSearch(SearchServiceRuntimeImpl.java:120)
at com.interwoven.wcm.iwrr.request.handler.DocumentRequestHandler.handleGet(DocumentRequestHandler.java:181)
...
Caused by: java.lang.NullPointerException
at com.interwoven.wcm.iwrr.dao.solr.SolrSearchDaoRuntimeImpl$1.task(SolrSearchDaoRuntimeImpl.java:212)
at com.interwoven.wcm.iwrr.dao.solr.SolrSearchDaoRuntimeImpl$1.task(SolrSearchDaoRuntimeImpl.java:160)
at com.interwoven.wcm.iwrr.util.RetryHandler.retry(RetryHandler.java:96)
... 79 more
Looking at this last exception and the code, it looks like a context problem?!?
Context cxt = SolrSearchDaoRuntimeImpl.this.mAssetDao.getContextFromPath(context);
searchDb = cxt.getSearchDbName();
Taken from rtserver.jar
I think it's strange that I have logging on the lscsRT and not on lscsAuth because, according to the administration guide, "Content Center Professional and EStudio then query LSCSAuth..."
I followed the install guides but probably there's something in conflict because I installed everything on the same environment. I did this because the install guide says it's possible and this is like a testing environment within our company.
Thanks for your help.
