Hi,
we are facing issue while upgrade CS 7.1 to 7.3, the second content server node is unable to communicate with DB. Below is the error.
15:17:40,109 INFO [Thread-87] - Installer executes dm_rcs_copyfiles.ebs to get files from primary server
15:17:43,480 INFO [Thread-89] - The installer is creating folders for the selected repository.
15:17:43,480 INFO [Thread-89] - The installer stops service/process for the server dm_USLogistics1
15:17:43,480 INFO [Thread-89] - Installer updates server ini file.
15:17:43,480 INFO [Thread-89] - Installer creates necessary directory structure.
15:17:43,496 INFO [Thread-89] - The installer tests database connection.
15:17:43,558 ERROR [Thread-89] com.documentum.install.multinode.cfs.installanywhere.actions.DiWAServerUpgradeContentFileServer - Repository could not connect to the database. Detailed error:
com.documentum.install.shared.common.error.DiException: Repository could not connect to the database. Detailed error:
at com.documentum.install.multinode.cfs.common.services.DiServerConfigureCS.testServerConnection(DiServerConfigureCS.java:291)
at com.documentum.install.multinode.cfs.installanywhere.actions.DiWAServerUpgradeContentFileServer.setup(DiWAServerUpgradeContentFileServer.java:67)
at com.documentum.install.shared.installanywhere.actions.InstallWizardAction.install(InstallWizardAction.java:75)
at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)
at com.zerog.ia.installer.util.GenericInstallPanel$2.run(Unknown Source)
can anyone guide any troubleshooting steps for this issue?
